Acceptance of Terms
By accessing or using our website and services, you agree to follow and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our website or purchase our services. For questions regarding these terms, you may contact us at contact@synersey.site.
Service Overview
Synersey provides professional digital logo design services, including minimalist, 3D, and character logo concepts. All services are delivered electronically, and our offerings may evolve as we update tools, processes, and features to improve quality and efficiency.
Design Ownership & Usage Rights
Once the final payment is completed and final files are delivered, you receive full rights to use your approved logo for personal or commercial purposes. We may display completed work in our portfolio unless a client specifically requests otherwise in writing before the project begins.
Revisions & Project Modifications
Revisions are provided according to the package you select. Additional revisions or major directional changes may require extra charges. Clear instructions and timely feedback from the client help ensure an efficient design process and accurate final results.
Payments & Refund Policy
Payments must be completed before receiving final files. Due to the creative and digital nature of design work, refunds are not offered once initial concepts have been delivered. If no work has started, a partial refund may be considered at our discretion.
Delivery Timeline
Estimated delivery times vary by package and depend on the complexity of the design and feedback response time. We strive to meet all deadlines but are not responsible for delays caused by incomplete information or unexpected revisions.
Client Responsibilities
Clients must provide accurate details, references, and correct information regarding their brand. Any incorrect or incomplete details may impact the outcome and timeline of the project. Clients are responsible for reviewing drafts and confirming all details before final delivery.
AI-Assisted Features
Our workflow may include AI-assisted tools to speed up idea generation, color exploration, and mockup previews. However, all final logo designs are fully refined and crafted by human designers to ensure quality, originality, and brand accuracy.
Limitation of Liability
Synersey is not liable for any indirect, incidental, or consequential damages that occur through the use of our website or services. Clients assume full responsibility for verifying trademark availability and proper usage of final designs.
Third-Party Links & Tools
Our website may include links to third-party platforms or tools. We do not control or guarantee the safety, accuracy, or content of external sites. Users access third-party platforms at their own risk.
Privacy & Data Usage
We may collect basic information required to complete your project, such as name, brand details, and contact information. Your data is never sold or shared without consent, except when required by law. All information is handled responsibly and confidentially.
Policy Updates
We may update these Terms & Conditions at any time without prior notice. Changes become effective immediately once posted on our website. Continued use of our services indicates acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed under the laws of the State of California. Any disputes arising from the use of our services will be handled according to California jurisdiction.